Shipping Summary
Enjoy free shipping across Australia on every order. After placing your order, we typically process it within 1 business day.
Once your parcel has been shipped, you will receive a Track & Trace link so you can follow your package 24/7 and stay updated on its expected delivery.
Total Estimated Delivery Time
Your order will usually arrive within 3 to 5 working days.
Once your parcel has been shipped, you will receive a Track & Trace link by email, so you can follow your package at any time and clearly see when it is expected to arrive.
We want every delivery to feel simple, clear, and worry-free from the moment you place your order until it arrives at your door.
No Hidden Costs
There are no hidden taxes, duties, or additional shipping costs at checkout. The price you see is the price you pay.
Shipping Costs
We offer free shipping on all orders, regardless of the quantity purchased.
Placing an Order
Ordering with Eleanor & Mae is simple, fast, and secure. Just follow these steps:
- Go to the product page and click the black “Add to Cart” button.
2. Double-check that you’ve selected the correct size or color.
3. Click “Checkout” and fill in your shipping and contact information.
4. Click “Continue to Shipping” to confirm your address details.
5. Click “Continue to Payment” and select your preferred payment method:
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- Direct Payment
6. Click “Complete Order” and follow the payment instructions on the screen.
Security
If you experience any issues while placing your order, our customer support team is ready to assist you.
Security
At Eleanor & Mae, all payments are protected with SSL encryption, ensuring a secure and reliable checkout environment.
Sustainability Commitment
To offer fair pricing and reduce environmental impact, we group orders in batches and ship once minimum quantities are reached.
Need Faster Shipping?
If you would like expedited or same-day shipping, please contact our customer service team by email. We’ll be happy to assist you in finding the best available option.
If you have any questions or comments, please don’t hesitate to contact our customer service team.
info@eleanorandmae.com
Eleanor & Mae🤍